"Editor's Note - 05/01/01 Hello
WebPro Readers,
What Makes A Person Want To Come Back
To Your Site?
According to Arthur Andersen, the highly
regarded online information company: The ratings were based from 0 to
100% with the higher the percentage, the more important the issue.
Ease Of Use/Navigation: 74%
Fast Download Time: 65%
Regularly Updated Information: 58%
Quality Of Content: 57%
Organisation Of Content: 40%
Access To Customer Service: 40%
Quantity Of Content: 30%
Search Engine At The Site: 25%
Front Page Layout: 20%
Fun: 19%
Look And Feel Of The Site: 18%
Inclusion Of Animated Graphics: 9% "
The survey was conducted between March
30 and April 3, 2001,
and is based on responses from 990 online users surveyed by
Knowledge Systems & Research Inc.
From Web Guru Peter Thiruselvam
Courtesy of Webpronews.com
